Salesforce Sales and Service Cloud

Sales Cloud is Salesforce’s key application. It is a powerful CRM and customer acquisition (lead – opportunity – conversion) and customer relationship optimization tool for companies of any size and industry. This cloud-based application provides access to other modules such as Salesforce Marketing CloudEine Marketing Cloud Technologie umfasst verschiedene Module für die aktive Bewirtschaftung und Dialogführung von Kunden über eine digitale Marketing Plattform, welche selbst als SaaS-Dienstleistung - also über das Internet und nicht proprietär im eigenen..., including the former Pardot. This combination allows customers to start the lead nurturing process via a campaign, for example, and to optimally drive out leads via engagement in an automated way, qualifying the leads and developing them until conversion. A clear dashboard provides an overall view of sales activities at all stages of the process.

The Service Cloud is the further development of the Sales Cloud and is mainly used in existing customer marketing and customer service. Cases are opened through interactions with the customer and closed again through successful processing.

Mayoris relies on this industry leader with its know-how in data-based email and marketing automationMarketing Automation ist ein Framework bestehende aus Strategie (First Party Data und Marketing), Use Cases und Prozessen, Daten bzw. Customer Data Platform, Technologien, Inhalten, Organisation und Skills sowie dem Rechtsrahmen bzw. dem Consent Management.... marketing and supports customers in implementing the technology as well as in making selections in the customer base for marketing campaigns. Further, data analytics, campaign control and omnichannel playout of marketing campaigns can play a role. 4 Specialists from Sales Cloud, Marketing CloudEine Marketing Cloud Technologie umfasst verschiedene Module für die aktive Bewirtschaftung und Dialogführung von Kunden über eine digitale Marketing Plattform, welche selbst als SaaS-Dienstleistung - also über das Internet und nicht proprietär im eigenen... and Development are available to migrate an existing CRM or introduce a new one for customers from the SME and Enterprise segment.