Today, digitalisation is the driver of corporate success. A central element in this transformation is the introduction of digital customer experiences, such as a digital customer portal. This enables end customers to have round-the-clock access to their data and documents.
Customised solution with the Salesforce Experience Cloud
With the Salesforce Experience Cloud, companies have the opportunity to offer their end customers a customised platform with interactions, personalised experiences and comprehensive services. The solution can be adapted to suit the needs of the company as required. Discover what a digital customer portal like this could look like in combination with Salesforce and digitise your internal business processes with the Experience Cloud.
Salesforce Experience Cloud:
Salesforce’s Experience Cloud can be used to create digital experiences that not only strengthen customer loyalty but also optimise internal processes and provide valuable insights into customer behaviour. The platform is flexible and offers digital solutions for a wide range of use cases.
Advantages of the digital customer portal:
A digital customer portal offers many advantages for both customers and companies. Customers enjoy the convenience of quick access to information and services. Companies benefit from direct communication with customers, a stronger customer relationship and optimised internal processes. A digital customer portal offers many advantages for both customers and companies. Customers enjoy the convenience of quick access.